Frequently asked questions

How do I contact customer service?

Go to the contact Information page.

How much is shipping?

The shipping cost is €6.00 per order, we offer FREE shipping on orders over €60.

How long does it take to get my order?

Over 90 percent of orders are packed and dispatched within 48 hours of placement. Delivery times are reliant upon normal delivery hours. It is important to note that orders can only be dispatched from Monday to Friday. Normally, a delivery time of 3-14 working days will be expected. Due to customs in South America and Australia, the delivery time can be up to a month or more. There are some times during the year that delivery could be delayed due to holidays. We ship worldwide.

Can I track the status of my order?

No, not at the moment. If you have any order inquiries, please contact us here.

Do you ship internationally?

Yes, we ship worldwide.

Delivery Charges for the UK & Europe Orders under €100 – €15.00 shipping cost Orders over €100 – free delivery
Delivery Charges for the Rest of World Orders under €100 – €20.00 shipping cost Orders over €200 – free delivery

What is your return policy?

Read our Terms and Conditions.

What is your privacy policy?

Read our Privacy Policy.